![](http://images7.webydo.com/91/9183136/3958%2fA47DFF13-2D35-9316-5E26-CB687A2B7290.jpg)
For the redesign of this successful customer service portal site, I created warm visuals, a friendly color palette, custom filters and image manipulation to give the site consistency and a personal touch.
Based on customer success stories, the site contained a strong human factor and a simplified interface to reach customers in a clear, inviting way.
Desk.com
site redesign
![](http://images7.webydo.com/91/9183136/3958%2fA97A7D6C-AE8D-10F9-6FBB-F9289DE85759.jpg)
After user testing and extensive wireframe iterations, a clean, approachable mobile version was created and launched.
Responsive design
![](http://images7.webydo.com/91/9183136/3958%2fE152D333-A222-15C8-CC00-FA95ABEAC8F5.jpg)
![](http://images7.webydo.com/91/9183136/3958%2fC37722C4-AEE5-F9D6-6DAE-58F528FCD6E8.jpg)
Digital advertising design
Senior Interactive Art Director / Visual Designer
Design included creating desktop page versions, a responsive mobile friendly version, finding and manipulating photographs, creating illustrations, conducting user testing, evaluation and modification of UX and creating any supplemental icons, logos, graphics and a style guide for client.
My Role
![](http://images7.webydo.com/91/9183136/3958%2f81F693A5-8B12-220A-B4FD-2A99988BD049.jpg)
![](http://images7.webydo.com/91/9183136/3958%2f8EF04A7A-698C-7373-2B36-8EEC76955714.png)